Welcome!

What is the GSK Clinical Support Help Desk?

This Help Desk provides a non-clinical, single point of contact for Investigator site staff and study teams to obtain application support during the set-up and conduct of clinical trials.

We also support requests for compassionate use of GSK and ViiV Healthcare medicines.

Please contact the GSK Clinical Support Help Desk if you have a support need with any of the following:
You will only need one toll-free number to access the Help Desk. Support will be provided in the following languages: English, German, French, Spanish, Portuguese, Mandarin, Russian, Japanese and Italian.

For more details, please review our
frequently asked questions and ways to contact the Help Desk.